Client Service
Shipping & Delivery
TAMMARÊ ships from New York Monday–Friday.
In-stock scarves
Gloriosa Superba, Matohwe, and Great Zimbabwe are ready to ship. Orders leave within 3 business days.
U.S. delivery is complimentary and generally arrives within 2–5 business days after dispatch. International shipping is calculated at checkout and generally arrives within 6–10 business days after dispatch. All orders include tracking. Delivery estimates exclude weekends, holidays, and customs delays.
PaEastgate preorder
PaEastgate is available by preorder and begins shipping 10 calendar days after the order is placed. Delivery time begins once the order has shipped.
Orders containing multiple designs
Orders containing PaEastgate and an in-stock scarf ship together when PaEastgate is ready. Place separate orders when an in-stock scarf is needed sooner.
International orders
Customs duties, import taxes, and related fees charged by the destination country are the responsibility of the recipient. Customs processing may extend delivery estimates.
Packaging
Every online order includes protective packaging, tissue, a care card, and a protective sleeve or envelope.
TAMMARÊ presentation packaging will be available as a $15 Gift Presentation upgrade. This includes the presentation box, branded shopping bag, and gift note, with pricing omitted from the package.
The remaining presentation boxes are expected to arrive at the end of September. Gift Presentation will become available online in early October once the boxes are received.
Questions
Questions about an order are answered by the house. Client Service — or write to tamaray@tammare.com.
