Client Service
Shipping & Delivery
TAMMARÊ ships from New York Monday–Friday.
In-stock scarves
Gloriosa Superba, Matohwe, Great Zimbabwe, and PaEastgate are ready to ship. Orders leave within 3 business days.
U.S. delivery is complimentary and generally arrives within 3–5 business days after dispatch. International shipping is calculated at checkout and generally arrives within 6–10 business days after dispatch. All orders include tracking. Delivery estimates exclude weekends, holidays, and customs delays.
Made to Order
The Matohwe Leather Jacket is produced individually in the United States. Please allow up to three weeks for production before dispatch.
U.S. delivery is complimentary and generally arrives within 3–5 business days after dispatch. International shipping is calculated at checkout and generally arrives within 6–10 business days after dispatch. These delivery estimates begin after production and dispatch, and exclude weekends, holidays, and customs delays. All orders include tracking.
If production will take longer than three weeks, we will contact you with an updated date and the option to cancel for a full refund. Cancellation, returns and size exchanges follow our Returns & Exchanges terms.
International orders
Customs duties, import taxes, and related fees charged by the destination country are the responsibility of the recipient. Customs processing may extend delivery estimates.
Packaging
Every online order includes protective packaging, tissue, a care card, and a protective sleeve or envelope.
TAMMARÊ presentation packaging is offered as a $15 Gift Presentation upgrade, added in the bag for scarf orders. This includes the presentation box, branded shopping bag, and gift note, with pricing omitted from the package.
Gift Presentation is currently available in limited quantities and may be selected in the bag while supplies last.
Questions
Questions about an order are answered by the house. Client Service — or write to tamaray@tammare.com.
